Right of Withdrawal:
In accordance with European Union legislation, you have a right of withdrawal within 14 days from receiving your order, without the need to justify your decision. If you wish to exercise this right, please inform us of your withdrawal decision through an unambiguous statement (e.g., a letter sent by postal mail, an email) within the specified timeframe.
Products must be returned in their original condition, unused, and in their original packaging, with all possible accessories. Return costs are the responsibility of the customer, unless the product is defective or does not match the description.
The refund will be processed within 14 days of receiving the returned products. We reserve the right to delay the refund until the goods are received or until you have provided evidence of shipment, with the date of the earliest of these events being considered.
Our customer service team is available to answer any questions regarding returns and refunds. Feel free to contact us at firstname.lastname@example.org.